Operations & Admin Coordinator (B2B Support）

About the role

FUTURE HEALTH TECHNOLOGY SDN. BHD. is seeking an Operations & Admin Coordinator (B2B Support) to join our dynamic team in Kuala Lumpur. This is a full-time position that plays a vital role in supporting our business-to-business operations and ensuring seamless administrative processes across the organisation. As Operations & Admin Coordinator, you will be the backbone of our B2B support function, managing client relationships, coordinating administrative tasks, and ensuring efficient operations that directly contribute to client satisfaction and business growth.

We are looking for a proactive, meticulous, and versatile Operations & Admin Coordinator (B2B Support) to support our day-to-day business operations in Malaysia.

In this role, you will play a key coordination role across statutory compliance payments, product certification fees, office procurement, import/export logistics follow-up, B2B customer inquiries, and recruitment scheduling.

Key Responsibilities:

1. Statutory Compliance & Official Payments Coordination:

• Assist in preparing and coordinating monthly statutory contributions, including EPF, SOCSO, EIS, and PCB/tax submissions.

• Coordinate official payment processing for product certifications, regulatory compliance fees, testing charges, and licensing with relevant government bodies and testing agencies.

• Maintain proper filing and reconciliation of official receipts, certification documents, and renewal schedules.

2. Office Administration & Procurement Support:

• Oversee daily office administration, office supplies replenishment, and pantry maintenance.

• Check, match, and organize supplier invoices, Delivery Orders (DO), and payment vouchers.

• Maintain orderly document filing and liaise closely with accounting for payment follow-ups.

3. Import/Export & Logistics Tracking:

• Track incoming and outgoing import/export shipments, customs clearance status, and local delivery schedules.

• Keep internal shipment tracking records updated and follow up on any shipping delays with freight forwarders and customs brokers.

• Coordinate delivery timelines with local warehouses and transport partners.

4. B2B Client & Product Support:

• Maintain and update product technical data sheets (TDS), catalogs, and certification files.

• Respond promptly to B2B customer inquiries by providing accurate product details, brochures, and standard quotation materials.

5. HR & Recruitment Support:

• Screen incoming resumes on job portals against basic qualification requirements.

• Contact shortlisted candidates and coordinate interview schedules with the hiring manager.

Requirements:

• Candidate must possess at least a Diploma, Advanced Diploma, or Bachelor's Degree in Business Administration, Logistics, Supply Chain, Commerce, or equivalent.

• 1–3 years of working experience in office administration, operations coordination, or B2B sales/logistics support.

• Required Languages: English, Mandarin, and Bahasa Malaysia (Mandarin is required to liaise with Mandarin-speaking management and overseas suppliers; Bahasa Malaysia is required to liaise with local authorities, logistics forwarders, and delivery personnel).

• Familiarity with basic statutory contribution procedures (EPF, SOCSO, EIS) and official payment processes is an added advantage.

• Proficient in Microsoft Office (especially Excel for data entry and basic formula calculation) and Google Workspace.

• Detail-oriented, self-motivated, and capable of multi-tasking effectively.

Benefits:

• EPF, SOCSO & EIS statutory contributions.

• Annual Leave & Medical Leave.

• Performance bonus / annual increment.

• Friendly and supportive working culture.