Operations & Admin Coordinator

About the role

We are looking for an Operations & Admin Coordinator to help keep our daily bakery operations organized, coordinated, and running smoothly. You will work closely with the Owner, Back of the House, Front of the House, suppliers, and partners, to make sure important operational details are not missed.

Key responsibilities

• Coordinate daily operational activities between BOH and FOH
• Monitor production, orders, dispatches, and operational requirements
• Follow up on pending tasks and unresolved concerns
• Help ensure daily checklists and procedures are being followed
• Identify problems early and communicate them promptly
• Monitor partner orders and requirements
• Prepare and send payment reminders
• Follow up on outstanding payments
• Maintain accurate collection and invoice records
• Monitor packaging and operational supplies

About you

• Highly organized and detail-oriented
• Takes initiative without always waiting to be told what to do
• Communicates early, clearly, and proactively
• Comfortable following up with people
• Can manage multiple tasks and priorities
• Good written and verbal communication skills
• Comfortable using Google Workspace, spreadsheets, messaging apps, and basic digital tools
• Experience in operations, administration, F&B, retail, hospitality, or a similar environment
• Dependable and able to work independently
• Strong sense of ownership and accountability