Operations & Admin Coordinator

About us

Prime. is a fast-growing, Santa Barbara-based e-commerce company with a small, hands-on team. We run our own online store and a modern stack of tools, and we move quickly. We're looking for a sharp, organized operator to keep the business running smoothly behind the scenes.

What you'll do

• Own day-to-day operations and admin: inbox triage, scheduling, vendor and supplier follow-ups, and keeping projects on track

• Set up and manage the tools we run on - email services, helpdesk, Slack, Google Workspace and similar platforms

• Coordinate website fixes and updates with our developer and team (WordPress/WooCommerce), and keep the weekly fixes list moving

• Support order operations: shipping questions, supply orders, inventory counts and basic reporting

• Help with marketing ops - coordinate with our email agency and track campaigns and tasks

• Document processes so the team can work faster and more consistently

• Take on special projects for the founder as the business grows

What we're looking for

• 2+ years in operations, administration, office coordination or a similar role (e-commerce a big plus)

• Highly organized and reliable - you follow through without being chased

• Comfortable learning new software quickly; experience with WordPress/WooCommerce, Shopify, Google Workspace, Slack or helpdesk tools is a plus

• Clear, professional written communication

• Good judgment about priorities when lots of things land at once

• Interest in using AI tools to work smarter

• Discretion with confidential business information

Why join

• Small team where your work is visible and matters

• Direct work with the founder

• Variety - no two weeks look the same

• Great Santa Barbara location

How to apply

Please complete our short application (about 5 minutes): https://tally.so/r/gDydvP

Prime Vitality, Inc. is an equal opportunity employer.

Pay: $28.00 - $35.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Health insurance

Application Question(s):

• Which of these tools have you used hands-on, and how: WordPress/WooCommerce, Shopify, Google Workspace, Slack, QuickBooks, helpdesk software, AI tools (ChatGPT, Claude)?
• You have five things due today: a vendor waiting on a reply, a site bug a customer reported, a shipping question, a supply order, and a report your manager asked for. How do you decide what to do first?

Experience:

• operations or administrative: 2 years (Required)
• E-commerce: 1 year (Preferred)

Ability to Commute:

• Santa Barbara, CA 93101 (Required)

Work Location: In person