Operations & Admin Coordinator (Import-Export & Sales Support)

About the role

We are seeking an Operations & Admin Coordinator (Import-Export & Sales Support) to join SHRIEVE CHEMICAL SOUTHEAST ASIA CO., LTD. in Bangkok on a full-time basis. This is a pivotal administrative and operational role that supports both our import-export operations and sales functions. You will serve as a key liaison between our sales team, logistics partners, and customers, ensuring smooth execution of orders and seamless day-to-day operations. This position is essential to maintaining our competitive edge in the chemical distribution market and directly impacts customer satisfaction and operational efficiency.

Key responsibilities

• Coordinate and manage import-export documentation, including preparing shipping documents, customs clearance forms, and bills of lading
• Provide comprehensive sales support by processing customer orders, generating quotations, and maintaining accurate sales records
• Liaise with logistics partners and freight forwarders to ensure timely shipment of goods and track deliveries
• Maintain and update inventory records, product databases, and customer information systems
• Prepare and organise sales reports, performance metrics, and administrative documentation for management review
• Handle customer inquiries and provide support regarding order status, product specifications, and delivery schedules
• Assist in scheduling meetings, managing calendars, and coordinating between internal departments and external stakeholders
• Ensure compliance with import-export regulations and maintain proper filing of all relevant documentation
• Support the sales team with promotional materials, presentations, and client relationship management activities
• Perform general administrative duties including data entry, filing, and correspondence management

What we're looking for

• Proven experience in administrative, sales support, or import-export coordination roles, preferably within the chemical, pharmaceutical, or distribution industries
• Strong organisational skills with the ability to manage multiple tasks simultaneously and meet tight deadlines
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint) and familiarity with enterprise resource planning (ERP) or inventory management systems
• Excellent written and verbal communication skills in English; proficiency in Chinese is highly advantageous
• Attention to detail and accuracy, particularly when handling documentation and data entry
• Knowledge of import-export procedures, customs regulations, and international shipping practices is preferred
• Customer service orientation with the ability to build positive relationships with internal and external stakeholders
• Ability to work independently and collaboratively within a team environment
• Flexibility and adaptability to changing priorities and business needs

What we offer

SHRIEVE CHEMICAL SOUTHEAST ASIA CO., LTD. is committed to providing a supportive and professional work environment where our employees can thrive. We offer competitive remuneration packages commensurate with experience and qualifications. Our benefits include health and wellness initiatives, opportunities for professional development and training, and a collaborative team culture that values your contributions. We believe in fostering career growth and provide clear pathways for advancement within the organisation.

About us

SHRIEVE is a leading distributor and production of specialty lubricants serving various industries across Southeast Asia. With a strong commitment to quality, reliability, and customer service, we have built a reputation as a trusted partner for businesses seeking specialised chemical solutions. Our company values integrity, innovation, and operational excellence. Find more: www.shrieve.co.th

Apply now

If you believe you have the skills and experience to excel in this role, we encourage you to submit your application including your resume and a brief cover letter. Join our team and become part of a dynamic organisation committed to excellence in the chemical distribution industry.

HR: Pichet [081 142 5364](tel:081 142 5364)