Operations & Admin Manager

OPERATIONS & ADMIN MANAGER

Dara’s BAKES n Cakes | Lagos

Salary: ₦250,000–₦300,000 + Performance-Based Incentives

Employment: Full-time

THE ROLE

We are looking for a proactive, organised and hands-on Operations & Admin Manager to oversee the day-to-day running of Dara’s BAKES n Cakes, manage staff and ensure that production, orders and administrative activities run efficiently

KEY RESPONSIBILITIES

• Oversee daily business operations and staff deployment.
• Coordinate bakers, decorators and other operational staff.
• Plan and monitor daily production and order fulfilment.
• Ensure orders are completed accurately and on time.
• Coordinate cross-functional support between bakers and decorators.
• Monitor staff attendance, productivity and adherence to SOPs.
• Coordinate inventory, purchasing and operational supplies.
• Handle routine operational and staff issues.
• Coordinate packaging and dispatch readiness.
• Maintain operational records and reports.
• Identify problems and resolve them proactively.
• Report key operational issues and performance to the CEO.

REQUIREMENTS

• 3–5 years’ experience in operations, administration, hospitality, food production, retail or a similar environment.
• Previous experience managing/supervising staff.
• Strong organisational and multitasking skills.
• Excellent communication and problem-solving skills.
• Proactive, accountable and able to work independently.
• Good computer and spreadsheet skills.
• Experience in a bakery, food, hospitality or events business is an advantage.WE ARE

LOOKING FOR SOMEONE WHO IS

• Proactive
• Organised
• Accountable
• Solution-oriented

Firm but Fair Resourceful Detail-oriented A Strong Communicator.

PERFORMANCE INCENTIVES

Additional performance-based incentives will be tied to measurable operational KPIs, including:

• Staff productivity and attendance
• Timely order fulfilment
• SOP compliance
• Inventory accuracy
• Reduction in operational errors and wastage
• Effective daily operations
• Quality and accuracy of reporting

Pay: ₦250,000.00 - ₦300,000.00 per month

Work Location: In person