Operations & Administration Assistant

About the role

This role involves providing administrative and operational support to a transport and workshop business. You will manage daily job bookings, records, communications, and compliance documentation while supporting staff coordination and day-to-day operational functions including HR and H&S.

Key responsibilities

• Assisting with daily job bookings, updates and operational paperwork
• Answering telephone calls and emails and directing enquiries to the appropriate person
• Keeping driver, vehicle, training and compliance records up to date
• Taking an active role in promoting and supporting health and safety across the business
• Following up pre-start checks, defect forms, workshop job cards, licences and renewals
• Assisting with rosters, timesheets, leave records and staff onboarding
• Contacting job applicants and arranging interviews when required
• Preparing forms, spreadsheets, reports and meeting notes
• Maintaining task lists and reminding team members about outstanding actions
• Supporting practical HR functions, including inductions, employee documentation, training

About you

• Reliable, punctual and positive
• Organised and able to finish what you start
• Confident using Word, Excel and email
• Clear and professional on the phone and in writing
• Comfortable in a busy transport and workshop environment
• Able to use initiative, work in a team and ask for help when needed
• Previous administration or transport experience would be helpful, but the right attitude and ability is most important