Operations & Administration Coordinator

About us

We are a forward-thinking AI startup focusing on multi-model aggregation, intelligent inference routing and bespoke enterprise AI solutions. We help companies leverage top-tier global AI resources in an affordable, efficient and stable way, making enterprise AI adoption simpler and more accessible.

About the role

We're looking for a highly organized, hands-on Operations & Administration Coordinator to help keep Sales, Operations, and Finance running smoothly. This is a key support role in a fast-moving startup, ideal for someone who is detail-oriented, practical, and comfortable working across teams. You'll help keep pricing accurate, processes on track, and internal coordination efficient. The right person is reliable, communicative, and happy to handle both structured work and shifting priorities.

Key responsibilities

• Coordinate between Sales, Operations, and Finance.
• Maintain accurate pricing, product, and customer records.
• Prepare quotes, contracts, and sales support documents.
• Track backend issues and follow through on resolution.
• Support invoicing, expense tracking, and basic bookkeeping.
• Keep internal processes organized and up to date.

About you

• 2–4 years' experience in operations, administration, sales support, or finance coordination.
• College or university education and above.
• Strong attention to detail and a practical, solution-oriented mindset.
• Good people skills and clear communication.
• Comfortable with admin work and routine follow-through.
• Fluent in English, Cantonese, and Mandarin.
• Experience in SaaS, AI, or subscription businesses (nice to have).
• Familiarity with Stripe, Chargebee, or similar tools (nice to have).
• Experience in a generalist or cross-functional support role (nice to have).