Operations & Administration Coordinator – E-Commerce Support

Operations & Administration Coordinator – E-Commerce Support

Location: Dubai, UAE

Job Type: Full-time

Industry: Luxury Retail / Watches

A luxury retail company in Dubai is looking for an organized, proactive and digitally capable Operations & Administration Coordinator to support its daily administration, operations and e-commerce activities.

This is a hands-on role suitable for someone who is comfortable working in a small, dynamic team and managing a variety of responsibilities with professionalism and attention to detail.

Responsibilities

• Organize and maintain company documents, records and digital files.

• Prepare and follow up on invoices, quotations and supplier documentation.

• Coordinate with suppliers, logistics companies and courier partners.

• Maintain stock, order and operational records using Excel or Google Sheets.

• Support basic accounting administration and prepare documentation for the accountant.

• Update products, prices, descriptions, images and availability on Shopify.

• Assist with website updates, collections and product launches.

• Schedule social media posts and digital content.

• Use Canva for basic content preparation, resizing and simple designs.

• Assist with Meta Business Suite and basic digital advertising execution.

• Support WhatsApp, website and online customer enquiries when required.

• Assist customers in the boutique in a professional and polished manner.

• Support daily operational and administrative tasks as required.

Requirements

• 2–4 years of experience in administration, operations, e-commerce or a similar coordination role.

• Good written and spoken English.

• Arabic is an advantage.

• Good knowledge of Microsoft Excel or Google Sheets.

• Experience with Shopify or another e-commerce platform is preferred.

• Familiarity with Canva and Meta Business Suite is an advantage.

• Highly organized with strong attention to detail.

• Professional, presentable and customer-friendly.

• Comfortable handling multiple tasks and priorities.

• Proactive, reliable and able to work independently.

• Comfortable working in a small team with cross-functional responsibilities.

• Experience in luxury retail, fashion, jewellery, watches or premium e-commerce is an advantage.

Ideal Candidate

We are looking for a practical and hands-on person who can support both the operational and digital side of the business.

The ideal candidate should be comfortable moving between administrative tasks, e-commerce updates, supplier follow-ups, customer support, and basic digital marketing execution, while also being flexible and comfortable working on a shift basis.

Pay: AED4,000.00 - AED5,000.00 per month

Work Location: In person