Operations & Administration Executive

About the role

The successful candidate will be responsible for providing administrative and operational support, maintaining client documentation, monitoring case progress and coordinating with internal teams and relevant external parties. This position is suitable for someone who is organised, detail-oriented, responsible and comfortable handling documentation and follow-ups.

Key responsibilities

• Manage and maintain client documents and records for MM2H, PVIP and related applications.
• Check documents for completeness, accuracy and proper filing.
• Monitor and update the status of client applications and cases.
• Follow up on outstanding documents, submissions and approvals.
• Coordinate with relevant government departments, agencies and external parties when required.
• Maintain accurate data and records using Microsoft Office, Google Workspace and internal systems.
• Provide general administrative and operational support to the team.
• Coordinate information and updates between Operations, Sales, Marketing and Management.
• Assist with scheduling, correspondence, office supplies and general office administration.
• Prepare basic reports, records and administrative documents.

About you

• Malaysian

• Good command of English and Bahasa Malaysia.

• Minimum SPM / Diploma or equivalent qualification.

• Proficient in Microsoft Office, particularly Word and Excel.

• Familiar with Google Workspace and general computer applications.

• Good administrative, organisational and documentation skills.

• Strong attention to detail and accuracy.

• Good communication and follow-up skills.

• Able to work independently and as part of a team.

About us

7 Star Group is a MOTAC-licensed MM2H consultancy providing Malaysia residency, relocation and premium lifestyle services to international clients.

Benefits

• Wellbeing Allowance.
• Full-time permanent position.
• Supportive and professional working environment.
• Opportunity to gain experience in the MM2H, PVIP, immigration and international client services industry.
• Career development opportunities within a growing company.

我们正在寻找的人才

• 马来西亚公民。
• 具备良好的**英语、马来语（Bahasa Malaysia）及中文（普通话 / Mandarin）**听说读写能力。
• 能够以普通话进行日常沟通、客户沟通及工作协调。
• 至少拥有 SPM / Diploma 或同等学历。
• 熟练使用 Microsoft Office，尤其是 Word 和 Excel。
• 熟悉 Google Workspace 及一般电脑应用程序。
• 具备良好的行政、组织及文件管理能力。
• 注重细节，并具备高度的准确性。
• 具备良好的沟通及跟进能力。
• 具有责任感、自律，并能够同时处理多项工作。
• 能够独立工作，同时也能够与不同部门进行团队合作。
• 能够接受及妥善处理大量文件及持续性的跟进工作。
• 拥有行政、运营、移民、客户服务、文件管理或案件管理相关工作经验者优先考虑。