Operations & Administration Executive

Smart Bah Technology Sdn. Bhd. is seeking a responsible, organised and proactive Operations & Administration Executive to support the daily operations of SSK Centre Kota Belud.

You will oversee centre administration, manage venue bookings, coordinate events, assist with facility management and provide excellent customer service. You will also work closely with internal teams to ensure smooth operations and support community programmes and business activities.

Key Responsibilities

• Manage daily centre operations and administrative tasks.
• Handle venue enquiries, bookings, schedules and customer correspondence.
• Maintain records, documentation, reports and booking schedules.
• Coordinate venue setup, event logistics and facility maintenance.
• Monitor inventory, procurement and basic operational expenses.
• Provide professional customer service and handle feedback.
• Coordinate with café, marketing, maintenance and programme teams.
• Support meetings, training sessions and community events.
• Communicate with management and assist in resolving operational issues.

Requirements

• Minimum SPM qualification; relevant diploma is an advantage.
• Experience in administration, operations, customer service or events is preferred.
• Fresh graduates with strong organisational and communication skills are encouraged to apply.
• Proficient in Bahasa Malaysia; English proficiency is an advantage.
• Familiar with Microsoft Office, Google Workspace and digital administration tools.
• Able to multitask, work independently and manage priorities.
• Willing to work on-site in Kota Belud and attend occasional weekend events according to the agreed roster.

What We Offer

• Salary of RM2,000–RM2,500 per month, depending on qualifications and experience.
• EPF, SOCSO, EIS and applicable statutory benefits.
• Opportunities for career development and progression.
• A collaborative working environment focused on community development.