Operations & Administrative Assistant

Overview
We are seeking a highly organized and detail-oriented Operations & Administrative Assistant to support our office functions. The ideal candidate will possess strong clerical and customer service skills, with experience in office management and administrative tasks. This role offers an excellent opportunity to contribute to a professional environment, utilizing a variety of computer and organizational skills to ensure smooth daily operations.

Responsibilities

Administrative & Office Support

• Manage emails, messages, and internal communication
• Assist with scheduling, calendars, and task tracking
• Prepare documents, reports, and basic data entry
• Support owner, guest, and tenant communication
• Help organize invoices, payments, and records
• Maintain internal systems, files, and checklists

Tenant & Property Management Support

• Assist with tenant communication, requests, and follow-ups
• Support rent collection tracking, payment reminders, and records
• Coordinate move-ins, move-outs, and basic tenant documentation
• Assist with lease-related administrative tasks
• Escalate issues to management when needed

Operations & Field Support

• Coordinate with cleaners, handymen, and vendors
• Perform occasional on-site visits to properties (inspections, supply checks, access coordination)
• Assist with turnovers, staging support, or quality checks when needed
• Report issues and follow up to resolution
• Support day-to-day operational tasks to ensure properties run smoothly

Requirements

• Fluent in both English and Spanish (spoken and written)
• Strong organizational and time-management skills
• Excellent communication and customer-service skills
• Comfortable using email, spreadsheets, and basic software
• Ability to multitask and work independently
• Reliable transportation and willingness to travel locally
• Comfortable with both office work and occasional field duties

Preferred (Not Required)

• Experience in property management, rentals, or hospitality
• Familiarity with rent collection systems or property management software
• Experience with short-term or long-term rentals
• Strong problem-solving skills and attention to details

Job Types: Full-time, Part-time

Pay: $600.00 - $750.00 per week

Work Location: In person