Operations & Administrative Coordinator

Overview

We are looking for a highly organized, proactive, and detail-oriented Operations & Administrative Coordinator to support the daily operations of our corporate office. This role is key to ensuring our business runs efficiently by managing administrative tasks, coordinating schedules, following up with vendors and business partners, overseeing third-party delivery platforms, and supporting our leadership team.

The ideal candidate is a self-starter who excels at organization, communication, and multitasking. If you enjoy working in a fast-paced environment, take pride in following through on details, and can effectively manage multiple priorities, we'd love to hear from you.

Responsibilities

• Manage the day-to-day administrative operations of the corporate office.
• Coordinate calendars, schedule meetings, and organize appointments for the leadership team.
• Serve as the primary point of contact for third-party delivery platforms (Uber Eats, DoorDash, Grubhub, etc.), ensuring menus, promotions, pricing, store information, and account issues are updated and resolved promptly.
• Follow up with restaurant managers to ensure operational tasks and corporate initiatives are completed on time.
• Coordinate with vendors, suppliers, and service providers to ensure timely communication and project completion.
• Act as the liaison with our media agency, following up on marketing campaigns, promotional materials, and ongoing initiatives.
• Coordinate with SEO and web development team to ensure website updates, online ordering platforms, and digital projects are completed accurately and on schedule.
• Maintain organized digital and physical filing systems, company records, and documentation.
• Prepare reports, spreadsheets, presentations, and other administrative documents as needed.
• Assist with invoice tracking, purchase orders, and general office administration.
• Manage office supplies, equipment, and general office maintenance.
• Support company projects, new store openings, marketing initiatives, and other operational tasks as assigned.
• Communicate effectively with restaurant managers, corporate team members, and external partners to ensure information is shared accurately and efficiently.
• Organize company meetings, training sessions, and team events.
• Handle confidential information with professionalism and discretion.

Qualifications

• Previous experience in an administrative, office coordination, or operations support role.
• Excellent organizational and time management skills with the ability to manage multiple priorities.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and/or Google Workspace.
• Comfortable using online platforms, business software, and web-based systems.
• Strong attention to detail and excellent problem-solving skills.
• Self-motivated, dependable, and able to work independently with minimal supervision.
• Experience in the restaurant or hospitality industry is preferred but not required.
• Experience managing or working with third-party delivery platforms is a strong plus.

What We're Looking For

• A positive, professional, and customer-focused attitude.
• Exceptional organizational and follow-up skills.
• Ability to thrive in a fast-paced, growing environment.
• Strong sense of ownership and accountability.
• A team player who enjoys supporting multiple departments.
• Someone who is proactive, resourceful, and able to anticipate business needs before they arise.

Pay: $30,000.00 - $40,000.00 per year

Work Location: In person