Operations & Client Relations Coordinator

About Verdant Property Co.

Verdant Property Co. is a premium, veteran-owned, fully insured landscaping and property maintenance company based in Aubrey, Texas. We serve homeowners in Prosper, Celina, Frisco and Aubrey with subscription lawn care, full-service landscaping, sod, mulch, cleanups, gutter cleaning, power washing and holiday lighting. We're growing fast, with 70+ recurring customers in our first five months, and need someone to help run the business side as we scale.

Role overview

You'll be the owner's right hand and the first voice many customers hear. This role keeps the schedule running, the books clean, the crews informed and the phones answered, and it turns inquiries into paying customers.

It's a broad role in a small, growing company. If you like variety, take ownership, and want to grow with a business from the ground floor, this is it. The role starts at about 20 hours a week and grows to full-time as the business expands.

Key responsibilities

Scheduling & operations

• Build and manage daily and weekly job schedules and crew routes in Jobber
• Coordinate with field crews on assignments, changes, weather delays and job notes
• Confirm appointments, send reminders and handle reschedules with customers
• Manage the owner's calendar, priorities and follow-ups
• Coordinate with vendors, suppliers, subcontractors and other businesses (orders, quotes, deliveries, disposal)

Customer service & communication

• Answer calls, texts, emails and web inquiries promptly and professionally
• Resolve customer questions and concerns, escalating to the owner when needed
• Send quotes, invoices and follow-ups through Jobber
• Request reviews after completed jobs and help maintain the Google Business Profile

Lead follow-up & customer growth

• Call and follow up on new leads quickly, schedule estimates, and convert inquiries into customers
• Follow up on open quotes until they're won or closed out
• Call existing customers to check satisfaction, move one-time customers onto subscription plans, and recommend add-on services (power washing, gutter cleaning, mulch, leaf cleanup, holiday lighting and more)
• Track leads, conversions and follow-ups in Jobber

Bookkeeping, payroll & admin

• Enter and reconcile transactions, invoices, payments and expenses in QuickBooks
• Track crew hours and process payroll
• Collect past-due balances with professional reminders
• Organize records for sales tax, payroll tax and year-end filings, and work with our CPA
• Maintain employee records, onboarding paperwork, insurance certificates and licenses

Marketing & web (as time allows)

• Post to social media and update the website with photos, services and promotions
• Help with mailers, newsletter ads, flyers and seasonal campaigns
• Track where leads come from so we know what's working

Qualifications

Required

• 2+ years in an office, administrative, customer service or scheduling role
• Excellent phone manner and customer etiquette; comfortable making outbound calls
• Highly organized, detail-oriented and able to juggle competing priorities
• Working knowledge of QuickBooks (Online or Desktop)
• Comfortable learning new software quickly
• Clear, professional written communication
• Reliable, self-directed, and able to work with limited supervision
• Pass a background check

Preferred

• Experience with Jobber or similar field-service software (ServiceTitan, Housecall Pro, LMN)
• Payroll processing experience (QuickBooks Payroll, Gusto or similar)
• Experience in landscaping, home services, construction or another trades business
• Inside sales, lead follow-up or account management experience
• Social media, Canva or website editing skills (Wix, Squarespace, WordPress)
• Bilingual in English and Spanish

Pay, schedule & growth

• Starting pay: $18–$22/hour based on experience, part-time (~20 hrs/week)
• Full-time: $20–$25/hour at 40 hrs/week, with a pay review at the transition
• Bonus: paid per new recurring customer signed and on upsells to existing customers
• Schedule: weekday business hours with some flexibility; occasional extra hours during peak season
• Growth: a clear path to full-time and a larger role as the company grows
• Mileage reimbursement for approved business driving

How to apply

Send your resume and a few sentences on why this role fits you to [email protected]. Tell us which tools you've used (QuickBooks, Jobber, payroll systems) and your availability. Qualified candidates will get a short phone screen, then an interview with the owner.

Pay: $18.00 - $22.00 per hour

Expected hours: No less than 20.0 per week

Benefits:

• Flexible schedule
• Professional development assistance
• Work from home

Application Question(s):

• This role includes outbound calls to new leads and existing customers to book estimates and recommend services. Are you comfortable making 15–25 calls per day?
• Which of these have you used? Jobber, QuickBooks, payroll software (Gusto, ADP, QuickBooks Payroll), a CRM, Canva/social media
• This role starts at about 20 hours/week and grows to full-time. Are you looking for part-time now with a path to full-time?
• In 2–3 sentences, tell us about a time you turned an unhappy customer around.

Education:

• Associate (Preferred)

Experience:

• office administration or customer service: 2 years (Required)
• QuickBooks: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Aubrey, TX 76227 (Required)

Work Location: Hybrid remote in Aubrey, TX 76227