Operations & Client Servicing - Events

Job Purpose:

We are seeking a highly organized and client-focused individual for the role of Operations &
Client Servicing in Events. The successful candidate will be responsible for overseeing the
execution of events, ensuring client satisfaction, and managing vendor relationships, with
flexibility in work hours to meet event demands.

Key Responsibilities:

• Coordinate and manage all operational aspects of events, from planning to execution.
• Serve as the main point of contact for clients, ensuring their needs are met and
  expectations exceeded.
• Be available and approachable to clients at all times, providing continuous support and
  communication.
• Approach client leads generated from venues associated with the company to cater to
  their event needs elsewhere.
• Develop and present mood boards and event concepts (using Microsoft PowerPoint
  /sites like Canva) to clients.
• Manage vendor relationships, ensuring quality and timely delivery of services.
• Oversee event logistics, including setup, on-site coordination, and troubleshooting any
  issues during the event.
• Understand client needs, coordinate with vendors, and generate quotations tailored to
  client requirements.
• Work flexible hours, including weekends and evenings, as per event schedules.
• Meet deadlines and manage events in pressurizing circumstances.

Required Qualifications:

• Proficiency in English and Kannada is essential.
• Knowledge of additional languages such as Hindi, Tamil, and Telugu is advantageous.
• Passion and flair for managing events and on-the-feet thinking attitude is a must.
• Strong interpersonal and communication skills, with a client-oriented approach.
• Ability to create and present mood boards and event proposals.
• Strong organizational, multitasking abilities, and ability to handle high-pressure
  situations.

Preferred Qualifications:

• Experience in vendor management and event coordination.
• Knowledge of event management software and tools.
• Ability to thrive in a fast-paced environment and handle multiple events
  simultaneously.

Work Environment:

• Flexibility in working hours is required to meet the dynamic demands of event
  management.

• Hybrid work model with both office-based and on-site event coordination
  responsibilities.
  Compensation & Benefits:

• Competitive salary based on experience

• Flexible work arrangements and flexible leave system