Operations & Client Support Assistant

Operations & Client Support Assistant — Remote

1 Truck Insurance Services, LLC

We are looking for a strong long-term team member who can support Mona directly and help 1Truck expand. We are looking for a person who wants to become an important part of the company, with compensation and advancement tied to proven ability, performance, and growth.

ROLE AND SCHEDULE

Remote, outside the U.S., preferably LATAM/Caribbean. Availability to work approximately 8:00 AM–5:00 PM U.S. Central Time is required.

DAY-TO-DAY RESPONSIBILITIES

• Answering client calls and emails

• Managing follow-ups in CRM

• Scheduling

• Light administrative work in Microsoft 365

WHAT WE ARE LOOKING FOR

• 3+ years of customer-facing support or administrative experience

• Excellent spoken and written English

• Professional customer and prospect communication

• Strong organization and follow-through

• CRM / Microsoft 365 / email / spreadsheet comfort

• Ability to learn our insurance workflow and internal systems

• Good judgment and prioritization

• Proactive ownership — someone who takes work off the team’s plate rather than creating more work

• Long-term mindset and desire to grow within 1Truck

• Insurance or trucking industry knowledge is a plus

COMPENSATION AND GROWTH

Compensation is negotiable based on the candidate’s experience and our verification of that experience. For the right fit, we are prepared to provide strong compensation, generous performance incentives/bonuses, increasing responsibility, and meaningful advancement as the person grows within the operation.

RECRUITING PROCESS

Written screen and resume/background review, a 60–90 second English voice introduction, a short practical judgment/operations test, interviews, and experience/reference verification. Dave and Mona will participate in reviewing the strongest candidates and hiring feedback.

Please include your resume, country/time zone, confirmation of U.S. Central-time availability, relevant customer service/admin and CRM/Microsoft 365 experience, and desired compensation with your application.

Work Location: Remote