Operations and Control Manager

The Company

Our client is a global leader in payment processing technology, operating a massive digital network that powers secure financial transactions worldwide. Their value-added advisory division works directly with financial institutions, enterprise merchants, and industry partners on strategy, operational optimization, and growth.

The Role

As the Operations and Control Manager, you will serve as the central control point for commercial operations. This hands-on role takes full ownership of the end-to-end commercial operating rhythm-from opportunity approval through contracting, delivery mobilization, billing, and revenue recognition-ensuring disciplined execution, accuracy, and audit-readiness.

Key responsibilities include:

• Commercial Contracting & Governance: Serving as the central point of contact for regional contracting, developing, reviewing, and executing client contracts, amendments, and renewals while ensuring full alignment with deal structures.
• Sales Enablement & Opportunity Management: Supporting advisory leads by coordinating operational workflows across internal systems, removing deal bottlenecks, and streamlining contracting turnaround times.
• Revenue Operations & Reporting: Supporting monthly forecasting, accurate revenue recognition, and commercial tracking while proactively escalating revenue-at-risk issues.
• Business Controls & Operational Governance: Performing core controls across purchase orders, statements of work, third-party workforce setup, and offshore cash billing to maintain a transparent risk and governance cadence.
• Process Excellence & Data Quality: Driving data governance across project systems, identifying automation opportunities, and establishing repeatable operating practices to support regional growth.

Key Requirements

• Experience: 8+ years of commercial operations, Line 1 Risk, governance, or consulting operations experience across the full commercial lifecycle.
• Core Skills: Strong commercial and analytical mindset with proven expertise managing pipeline, contracting, revenue realization, and complex matrixed environments.
• Workflows: In-depth capability in establishing disciplined operating routines, tracking action items, managing risk escalation, and maintaining audit-ready documentation.
• Approach: A self-directed operator who takes pride in the details, acts with high ownership, and uses data to resolve operational ambiguity.
• Preferred Background: Prior exposure to large-scale professional services delivery models, corporate banking, financial technology, or high-governance commercial operations.

This position is a 1 year fixed term contract based in modern Auckland CBD offices, offering a hybrid working model and a supportive, collaborative environment.

To Apply

To submit your application in strict confidence, please apply online using the appropriate link below. Alternatively, for a confidential discussion, please contact Neekee Reshamwala in our Auckland office on [021 08 118 119](tel:021 08 118 119) or [email protected]

Your interest will be treated in the strictest of confidence.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.