OPERATIONS & DOCUMENTATION CLERK

About the role

This role involves managing documentation for inward and outward shipments, processing permits through the TradeNet system, and coordinating with warehouse staff, drivers, customers, and internal departments to ensure smooth logistics operations.

Key responsibilities

• Handle and maintain all documentation related to inward and outward shipments
• Process and declare permits through the TradeNet system in compliance with customs requirements
• Verify shipment documents such as permits, invoices, and Consignment Notes (CN)
• Prepare and update loading plans according to customer bookings and delivery schedules
• Coordinate with warehouse staff, drivers, customers, and internal departments to ensure smooth operations
• Ensure all required documents are complete and provided to drivers before departure
• Maintain accurate filing and record-keeping of shipment documents
• Monitor shipment progress and resolve documentation discrepancies promptly
• Follow company procedures, safety requirements, and instructions from supervisors

About you

• Minimum SPM, Diploma, or equivalent qualification
• Experience in logistics, transportation, shipping, or documentation-related work is an advantage
• Familiar with TradeNet permit declarations is an added advantage
• Valid forklift licence is an added advantage
• Good computer skills, especially Microsoft Office
• Detail-oriented, organized, and able to work independently
• Good communication and coordination skills
• Able to prepare documentation for customs clearance to enter Singapore