Operations & Events Executive

We are hiring an Operations & Events Executive to help run the day-to-day of an established organisation in the international education sector, and to own the delivery of its events.

This is a hands-on ownership role. We run a calendar of programmes, awards, summits, roundtables and student events across India and the UK, we work with a large number of universities, and we have a community of members and volunteers spread across the country. Much of it currently depends on personal effort and individual follow-up, and this role exists to turn that into an operation that runs to a system, and to deliver the set-piece events to a real standard.

This is a fully remote role. We are open to candidates from anywhere.

Working hours Monday to Friday: 9am to 6pm UK time.

Saturday: 9am to 1:30pm UK time.

The Role: AI-native, used centrally throughout

You will:

• Help own the operating calendar across every programme and event
• Be part of the team day to day: set the rhythm, run the check-ins, hold people to a standard
• Help own the set-piece events end to end: planning, suppliers, venues, budgets, run sheets, and the delivery itself, directing the on-ground coordinators and volunteers who deliver in person.
• Coordinate volunteer and ambassador network that delivers much of what happens
• Keep every workstream moving, projects, partnerships, events and community, and always be able to say what is on track, what is at risk, and what needs a decision.
• Turn recurring work into process: SOPs, trackers and tooling, so the second run takes half the effort of the first.
• Help own budgets and spend across operations and events: what was approved, what was spent, and why they differ.
• Manage suppliers and contracts, and hold them to what they agreed.
• Report upwards clearly and without being asked, and take work and decisions off the leadership as trust builds.
• Use AI across your workflow: planning, drafting, tracking, reporting, automation and beyond.

What we're looking for

• Experience across operations, programme management and event delivery
• Proven event delivery: you have personally helped produced significant events end to end, including run sheets.
• Able to deliver at a distance, through people on the ground, without losing control of the detail.
• Highly organised in practice, not in description: nothing dropped, everything tracked, follow-up without a reminder.
• Comfortable with ambiguity and with building the structure yourself. There is no finished playbook.
• The ceiling and the appetite to grow into running the whole operation.
• Excellent written and spoken English. Much of the coordination is written, and much of it is with senior people.
• Genuine, demonstrable fluency with AI tools as part of how you work, with concrete examples.
• Comfortable working fully remote, to UK hours, with high autonomy.

Nice to have

• Experience running or coordinating volunteers, ambassadors, chapters or a member community.
• Experience in the education, student, non-profit, membership body or association sector.
• Content Creation/Digital Marketing/Social Media Experience
• Conference or summit production, awards, or sponsor-funded events.
• Having built an operating model rather than only running an existing one.
• Automation and tooling: Notion, Airtable, n8n, Zapier, or AI-driven workflows.