Operations & Logistics Coordinator — Trading

About Us

We are a growing U.S.-based beef trading company specializing in the purchase and sale of beef, pork, chicken, seafood products to wholesalers and distributors throughout the United States.

We work directly with meat packers, suppliers, transportation providers, and wholesale customers to deliver reliable service, competitive pricing, and efficient order execution. As our business continues to grow, we are looking for an experienced, proactive Operations & Logistics Coordinator based in Miami, FL to help manage our daily operations.

Position Overview

The Operations & Logistics Coordinator will oversee the day-to-day execution of customer orders, freight coordination, shipment tracking, and customer service.

This is a hands-on position for someone who can work independently, communicate confidently with U.S. suppliers and customers, negotiate freight rates, resolve problems, and make sound decisions without constant supervision.

The ideal candidate has experience in logistics, transportation, supply chain operations, or food distribution and is comfortable working with U.S. businesses during U.S. business hours.

Key Responsibilities

Freight & Logistics

• Request, compare, and negotiate freight rates with trucking companies, brokers, and transportation providers.
• Schedule and coordinate shipments, pickups, and deliveries.
• Track shipments and proactively communicate delays or delivery issues.
• Maintain relationships with reliable carriers and identify opportunities to reduce transportation costs.
• Coordinate with suppliers, warehouses, carriers, and customers to ensure smooth deliveries.

Order Management

• Coordinate customer orders from confirmation through final delivery.
• Confirm product availability, pricing, quantities, shipping details, and delivery requirements.
• Maintain accurate purchase orders, sales orders, shipping records, and related documentation.
• Follow up with suppliers and customers to ensure orders are processed correctly and on time.
• Identify and resolve discrepancies involving quantities, documentation, scheduling, or delivery.

Customer Service & Problem Resolution

• Communicate directly with customers regarding order status, deliveries, and service issues.
• Resolve routine problems involving late deliveries, shortages, rejected shipments, and other operational issues.
• Coordinate claims, credits, and corrective actions with customers and suppliers.
• Escalate significant financial, quality, or customer-retention issues when management approval is required.

Cost Control & Reporting

• Monitor freight expenses and identify opportunities to improve shipping efficiency.
• Track shipment-related costs, claims, credits, and operational exceptions.
• Maintain accurate records and provide regular updates on order status and outstanding issues.
• Help ensure that freight and other direct costs are properly recorded for each transaction.

Qualifications

• Previous experience in logistics, freight coordination, transportation, supply chain, or distribution operations.
• Experience communicating with U.S.-based customers, suppliers, trucking companies, or freight brokers.
• Strong English communication skills, both written and verbal.
• Demonstrated ability to negotiate freight rates and resolve operational problems independently.
• Excellent organizational skills and attention to detail.
• Strong proficiency with Microsoft Excel, Google Sheets, email, and online business systems.
• Ability to manage multiple orders, deadlines, and competing priorities.
• Preferred qualifications
• Experience in meat, protein, food distribution, refrigerated transportation, or temperature-controlled freight.
• Familiarity with meat proteins, wholesale distribution, and shipment documentation.
• Experience managing customer claims, delivery discrepancies, and freight cost reporting.

What Success Looks Like

Within the first 90 days, the successful candidate will be expected to:

• Independently coordinate routine orders and shipments.
• Negotiate competitive freight rates within established guidelines.
• Resolve routine customer and delivery issues promptly.
• Maintain accurate order and shipment records.
• Communicate proactively and escalate significant exceptions appropriately.
• Help reduce avoidable freight expenses, delivery errors, and operational delays.

What We Offer

• The opportunity to join a growing Meat trading business.
• A position with meaningful responsibility and direct communication with management.
• The opportunity to take ownership of daily operations and contribute to business growth.
• Competitive compensation based on experience and qualifications.

How to Apply

Please submit your résumé and a brief description of your experience in logistics, freight coordination, customer service, and working with U.S.-based companies.

Please include examples of freight negotiations or operational problems you have independently managed, along with your English proficiency.

We look forward to hearing from qualified candidates who are organized, proactive, commercially minded, and ready to take ownership of their work.

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• Employee discount
• Paid time off

Work Location: In person