Operations & Logistics Coordinator| Onsite| Night Shift| Start ASAP

We are looking for an Operations & Logistics Coordinator to provide day-to-day support to Operations teams by coordinating with internal departments and external vendor partners. The role focuses on order and shipment research, issue resolution, vendor coordination, and timely follow-up.

Job Responsibilities

• Monitor shipments, order status, and tracking information and provide timely updates.
• Research orders without PO references using NetSuite, email, and other resources.
• Request packing slips and required documents from vendors.
• Research inbound shipment and package concerns.
• Coordinate with vendors regarding overages, shortages, and damaged shipments.
• Coordinate internal transfer concerns with Operations teams.
• Serve as a point of contact between Operations teams and vendors.
• Follow up on outstanding requests until resolution.
• Accurately document vendor communications, shipment information, and resolutions.
• Escalate unresolved or recurring issues to the appropriate team or management.
• Maintain professional relationships with internal teams and vendor partners.
• Identify opportunities to improve operational processes and communication.
• Maintain confidentiality of company and customer information.
• Support a collaborative and positive work environment.
• Perform other duties as assigned by management.

Qualifications

• Excellent English communication skills, both written and verbal.
• Organized, detail-oriented, personable, and self-motivated.
• Strong sense of urgency and problem-solving skills.
• Able to follow written instructions accurately.
• Able to work independently and manage multiple requests.
• Strong follow-up and customer-service skills.
• Professional appearance and demeanor.
• Computer literate and proficient in Microsoft Windows and Google applications.
• Experience with NetSuite, order processing, shipment tracking, vendor coordination, or operations support is an advantage.

Why apply with us?

• Full-Time Night Shift Role with Saturday-Sunday Off
• Competitive Compensation Package with Salary Appraisals & Incentives
• Monthly Incentive Rewards for Attendance Productivity
• HMO / Health Insurance Coverage
• Holiday, Night Differential, and Additional Hazard Pay
• Service Incentive Leaves upon Regularization
• Easily Accessible Office Location in Cebu Business Park
• Free Daily Coffee and Modern Workstation Technology
• Stable Job with Clear Promotion & Career Growth Opportunities
• Work-Life Balance
• Free Pre-hiring Medical Laboratories

Staff Outsourcing Solutions, is an offshoring and outsourcing solutions provider based in Cebu. We enable foreign businesses to reduce costs, increase flexibility, and extend their global output by providing the most efficient ways we deliver our services. Our unique approach with dedication and commitment effectively removes the stress and conflict that would normally exist in businesses that are consistently keeping up with today's global demands.

Staff Outsourcing Solutions firmly believes in being transparent to its clients to apply effective ways to deliver results that extend your global reach. The variety of services we offer that targets specific market segments makes us a reliable and long-term solid partner to our clients. The opportunities we provide enabled us to serve several business organizations ranging from small start-ups to mid-size multinationals. With the core competencies of our professional workforce with excellent proficiency in English and flexible services, Staff Outsourcing Solutions is the right partner as an offshore and BPO solutions provider.

Overview:

Staff Outsourcing Solutions specializes in hosting, setting up, and managing offshore business operations in the Philippines on behalf of our clients from all over the world. Through offshoring business processes, our clients drastically reduce operational costs, increase flexibility, expand the reach on their operations globally, meet the increasing demand, and provide quality solutions around the world. The unique services we cater to our client's needs adapt to their specific needs. Staff Outsourcing Solutions has been flexible in offering services to different foreign business organizations, from small and medium-sized businesses to large multinational corporations.

For more information about our company, visit the following sites:

Website: www.staffoutsourcing.com
Facebook Page: https://www.facebook.com/staffoutsourcingsolutions/
Instagram: @staffoutsourcingsolutions
LinkedIn: https://www.linkedin.com/company/13194738/admin/

How to Apply

Location: Lower Ground Floor MDCT Building, Leyte Loop, Cebu Business Park, Hipodromo Cebu City