Operations & Logistics Team Member

About the role

We are looking for a dedicated and detail-oriented Operations & Logistics Team Member to support the day-to-day running of our automated fresh-food kiosks. This role covers hands-on operational duties, machine loading, maintenance and cleaning, logistics coordination, and administrative support, all in service of efficient production and dispatch across our kiosk and kitchen network. Please note: this role is primarily scheduled during evening hours. Candidates should be comfortable and available to work evening shifts on a regular basis.

Key responsibilities

• Support the setup and smooth running of daily operational activities
• Ensure production and packing processes follow established SOPs and quality standards
• Assist with stock counts, replenishment, and rotation of goods
• Assist in receiving, documenting, checking, and organizing incoming and outgoing goods
• Maintain cleanliness and organization of work areas at all times
• Wash and clean pods thoroughly according to cleaning procedures before reuse or dispatch
• Ensure all dispatches are accurate, properly labelled, and documented
• Assist in the deployment of food packages into automated kiosks
• Support delivery route planning and ensure timely replenishment of kiosks
• Update and maintain operations and delivery records accurately

About you

• Able to work in a fast-paced environment and handle multiple tasks efficiently
• Comfortable with hands-on duties, including cleaning and washing work
• Basic computer literacy preferred (Excel, data entry, documentation)
• Strong communication and teamwork skills
• Willing to work on a shift basis based on company requirements, with shifts predominantly falling in the evening hours
• Able to work through weekends and public holidays
• SFA-recognized Hygiene, Safety & Sanitary Level 1 Certificate (mandatory)
• 1–2 years of experience in F&B operations, logistics, or supply chain support preferred
• Experience in product packaging, loading/unloading, or route planning preferred
• Valid motorcycle license (Class 2B, 2A, or 2) or Class 3 driving license (good to have)

About us

freshpod is Singapore's leading automated healthy food platform, operating Asia's first fully automated fresh food kiosks. Our kiosks prepare fully customisable fresh bowls in approximately 60 seconds, running 24 hours a day across hospitals, offices, and other high-footfall locations across Singapore. Combining robotics, AI, and smart operational systems, freshpod is redefining how healthy food is delivered in urban environments. With thousands of active members and over 600 five-star Google reviews, we are building the future of automated food retail.