Operations and Marketing Assistant

Job summary

We are seeking a proactive and versatile Operations & Marketing Assistant to be the operational backbone of our Nigerian market while amplifying our digital presence. In this dual-capacity role, you will ensure our vehicle logistics run flawlessly while simultaneously engaging our high-end clientele and growing our brand footprint on social media.

Min Qualification: Degree Experience Level: Entry level Experience Length: 2 years Language Requirement: English Working Hours: Internship & Graduate - 8 to 5 Applicant Location: Lagos, Nigeria

Job descriptions & requirements

Responsibilities:

Operations and Logistics Support:

• Fleet & Driver Coordination: Assist in the daily coordination and optimisation of high-end vehicle rentals and vetted driver hire operations across Nigeria.
• Logistics Management: Provide hands-on logistics support to ensure seamless vehicle handoffs, timely dispatching, and rigorous quality control for every booking.

Marketing and Customer Success:

• Relationship Management: Build and maintain strong, trust-based relationships with our exclusive network of car owners, renters, and professional chauffeurs.
• Client Satisfaction: Develop and implement proactive strategies to elevate the customer experience, quickly resolving any friction points to ensure five-star satisfaction.
• Social Media Management: Manage, curate, and grow PolarRide’s social media presence across key platforms.
• Brand Amplification: Employ creative marketing strategies to showcase our premium offerings (luxury vehicles, yacht charters, etc.) and drive app downloads.

Requirements:

• A minimum of a BSc in any related field
• A minimum of 2 years of experience