Operations & Office Manager

Operations & Office Manager

We are a growing furniture company looking for a highly capable, organized, and proactive Operations & Office Manager to join our team in-office and take ownership of day-to-day operations.

We are looking for a strong executor — someone who enjoys getting things done, solving problems, creating order, following through, and making sure nothing falls through the cracks.

This is not a position for someone who needs detailed instructions throughout the day. We need someone who can understand an objective, determine the necessary steps, take initiative, and bring things to completion.

Responsibilities

• Manage daily office operations, priorities, and follow-ups
• Coordinate with vendors, suppliers, customers, and remote team members
• Follow up on orders, deliveries, payments, paperwork, and outstanding items
• Manage emails, scheduling, phone calls, and day-to-day communication
• Track open tasks and ensure they are completed
• Handle operational issues independently and find practical solutions
• Follow up persistently on delayed or unresolved matters
• Maintain organized records, documents, and processes
• Anticipate what needs attention before being asked
• Know when to make a decision independently and when management input is needed

The Right Person

You are someone who:

• Is highly organized, practical, and detail-oriented
• Has a strong sense of ownership and responsibility
• Is resourceful and naturally good at figuring things out
• Takes initiative rather than waiting for instructions
• Is excellent at follow-up and closing open loops
• Can manage multiple priorities without losing track of details
• Communicates professionally and confidently
• Is reliable, trustworthy, and accountable
• Works independently and uses good judgment
• Learns new systems and processes quickly
• Takes pride in making things run smoothly

Experience in furniture, purchasing, order management, logistics, importing, operations, or a related field is a plus. However, intelligence, judgment, work ethic, and the ability to take ownership are more important to us than having the perfect résumé.

This is an in-office position.

We are looking for someone who wants to grow with the company, take on increasing responsibility, and become a trusted and important part of our operation.

Compensation: Competitive and based on experience and capabilities.

Pay: $27.00 - $35.00 per hour

Expected hours: 20.0 – 25.0 per week

Benefits:

• Flexible schedule

Application Question(s):

• You arrive in the morning and have several issues at once: a customer is asking about a delayed delivery, a supplier has not responded to an urgent question, an invoice needs to be paid today, and there are several unanswered emails. How would you prioritize and handle the situation?
• Tell us about a time you were given an objective without detailed instructions. How did you determine what needed to be done and make sure it was completed?
• A vendor has not responded after two follow-ups regarding an overdue order. What would you do next?
• What system or method do you use to keep track of multiple open tasks, follow-ups, deadlines, and outstanding items so nothing falls through the cracks?

Work Location: In person