Operations and Service Advisor

We're looking for an energetic Operations & Service Advisor to join our Service Team at Manawatu Toyota’s Hospital Branch.

With exciting improvements behind us and an ambitious future ahead, there's never been a better time to join Manawatu Toyota’s growing service team.

You'll be the friendly face and voice of our service department, helping deliver the exceptional customer experiences Toyota is known for while supporting the day-to-day operation of a busy workshop.

What’s in it for you?

• Positive and supportive team culture
• Backed by the resources and expertise of our main Manawatu Toyota store - just down the road!
• Work alongside our small team of skilled technicians
• Freshly repainted and upgraded facilities
• Be part of a business that genuinely values its people and customers

About the Role

You'll be responsible for:

• Booking customer vehicles and managing service enquiries
• Greeting customers and coordinating their service experience
• Preparing estimates, invoices, and processing payments
• Keeping customers updated on vehicle progress
• Workshop administration and service operations
• Helping ensure every customer leaves as a promoter of Manawatu Toyota

About You

You will:

• Have outstanding customer service skills
• Be organised, proactive, and detail-focused
• Communicate confidently with customers and colleagues
• Enjoy working in a fast-paced team environment
• Take pride in delivering exceptional experiences
• Have the ability to pick up new systems and processes with confidence and help keep the machine running!

Service department admin experience is helpful, but attitude, team and customer focus are what matter most.

Join the Team

If you're looking for a role where no two days are the same and where you'll be supported by a great team and a great business, we'd love to hear from you.

Apply now and become part of the Manawatu & TRC Toyota family.