Operations Assistant (Catering - FFM)

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Job Location: Inflight Catering Centre 1

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About Us

SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

Fulfilling our purpose to feed and connect communities, SATS delights customers in over 55 locations and 14 countries across the Asia Pacific, UK, and the Middle East. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.

Job Description:
About Us

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

Retrieve transit trolleys and empty oven racks from clean areas, verifying quantities and ensuring they are clean and in good condition

Pick and transfer oven sleeves between thawing and oven racks, in accordance to airline requirements.

Load filled oven racks onto transit trolleys and transfer over to other departments for follow-up actions.

Ensure proper recording and submission of the necessary food safety compliance documents

Ensuring timely replenishment and availability of necessary items for ongoing operations.

Ensure timely and efficient removal of meals that are no longer within quality standards, as flagged out by the system.

Perform basic trouble shooting or manual recovery handling of any error flagged out by the system.

Maintain proper housekeeping of work area and ensure good hygiene standards, follow safety and health procedures at workplace.

Key Requirements

Ability to work in a multi-cultural team

Be able to lift Catering materials weighing up to 15 kgs

Ability to read and speak English to use PC and computer systems related to area of works, and liaise with stakeholders for hand-over of meals.

Comfortable with 6-days work week on rotating shift

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