Operations Assistant

We are hiring Operations Assistant to support our Operations Supervisor to facilitate daily operations of our durian specialty cafe located at Jalan Besar.

You are required to:

Perform food and beverage services

• Operate software systems such as POS using iPads to process orders
• Coordinate with delivery drivers for online orders
• Serve food and beverages, ensure all dishes match the order ticket
• Clean up tables for next customers
• Assist in opening, operating and closing of shifts
• Replenish inventory at service stations

Deliver customer experience

• Escort customers to their allocated, reserved or available seats
• Provide go-the-extra-mile service to create a positive customer experience
• Address customers' queries on food and beverages
• Escalate customers' feedbacks

Maintain hygiene, safety and standards

• Keep the dining environment clean and tidy at all times
• Follow the organisation's personal, food and beverage hygiene standards

If you are someone that is organized with work, love interacting with customers and enjoy working in a fast-paced environment, this position is for you! Send your resume in today, successful candidate will be contacted for a video call interview.