Operations Assistant

Our Core Values

Respect

We are a team and part of our clients’ teams. We treat everyone with dignity, respect differences, and build trusting relationships.

Enthusiasm

Committed to our clients’ success as we are to our own growth and to working together with colleagues to achieve great things every day.

Dedication

We do whatever it takes to succeed. Our approach is simple: never give up — try, try, and try again until it works.

Excellence

Only the best will do in everything we do. We strive for excellence, set high standards, and deliver nothing short of outstanding quality.

Operations Assistant

Key Responsibilities

• Support the day-to-day operations of the building to ensure a smooth running, welcoming & efficient environment for clients & visitors
• Assist with front-of-house duties, including reception, meeting room coordination & client enquiries
• Help maintain office presentation, ensuring all shared areas, facilities & equipment are clean, stocked & functioning
• Coordinate with suppliers, contractors & the team on maintenance, deliveries & building services
• Provide administrative support, including data entry, signage updates, access card management & preparing Welcome Packs for new clients
• Assist with move-ins, move-outs & onboarding tasks as required
• Report issues promptly to the Operations Manager & help resolve minor operational problems

Key Candidate Qualities

• Strong customer service skills with a friendly, professional manner
• Organised, reliable & able to multitask in a fast paced environment
• Attention to detail & pride in maintaining a high quality workspace
• Good communication skills & willingness to assist both colleagues & clients
• Proactive, flexible & eager to learn operational processes
• Experience in serviced offices, hospitality or customer-facing roles is an advantage but not essential