Operations Assistant

OPERATIONS ASSISTANT

Job Summary:
We are looking for a tech-savvy and analytical Operations Assistant who can support store operations through data analysis, reporting, AI tools, and effective presentation of insights to management.

Key Responsibilities:

• Provide operational and technical support to store teams
• Analyze sales and operational data using Excel, Google Sheets, and AI tools
• Prepare clear and accurate reports for management
• Identify operational issues and recommend practical solutions
• Create and present data-driven insights and recommendations to management
• Coordinate with store teams to improve efficiency, customer service, and performance

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or related field
• Knowledgeable in AI tools for data analysis, reporting, and automation
• Strong Excel/data analysis and reporting skills
• Ability to interpret data and present findings clearly to management
• Tech-savvy and proficient in Microsoft Office / Google Workspace
• Strong communication, analytical, and problem-solving skills
• Customer service experience is required
• Fresh graduates are welcome to apply