Operations Assistant

About the role

As an Operations Assistant, you will provide vital support to the Operations Manager in the smooth running of day-to-day operations. This role covers administration, compliance, rostering, financial tracking, and resource coordination across multiple projects and sites. It's a dynamic position suited to someone who thrives on organisation, problem-solving, and working across a range of operational tasks.

Key responsibilities

• Support the Operations Manager with operational planning, budgets, and reporting.
• Manage client invoicing, project-related payables and receivables, and cost allocation.
• Review and validate employee, contractor and supplier payments and supporting documentation prior to processing.
• Prepare project documentation (SWMS, SDS, policies, compliance portals such as Procore, Hammertech).
• Manage onboarding and offboarding of employees, subcontractors, and suppliers.
• Assist Area Managers with day-to-day operations, project resource coordination, and compliance checks.
• Conduct operational audits, ensure compliance with internal processes , legislations.
• Assist with project financial monitoring, KPI reviews, and cost-saving opportunities.
• Build strong working relationships with clients, supervisors, staff, and suppliers.

About you

• Relevant Certificate, Diploma, Associate Degree, or equivalent experience in Finance, Accounting, Business Administration, or a related field.
• Proficient in Xero, including payroll, invoicing, and reporting.
• Experience in project cost tracking and reporting.
• Proficiency in Microsoft Office, particularly Excel, with strong computer literacy.
• High numeracy skills, commercial acumen, and analytical thinking.
• Excellent time management, organisation, and ability to prioritise tasks.
• Strong initiative with problem-solving and multitasking abilities.
• Exceptional written and verbal communication skills.
• Ability to work independently and as part of a team, developing relationships with a wide range of stakeholders.
• Driver's licence and valid White Card (QLD).

About us

A well-established and growing provider of contract cleaning and construction finishing services. The organisation is known for its strong client relationships, commitment to safety and compliance, and a culture that values teamwork, integrity, and continuous improvement.

Benefits

• Competitive salary package.
• Stable, full-time role with long-term career development potential.
• A supportive, collaborative team culture.
• Hands-on involvement in varied operational functions, offering real job satisfaction.