Operations Assistant

Duties and Responsibilities:

1.      Draft NTEs and send to Legal Team for review; Assist with gathering necessary supporting details/clarifications for Legal’s DA processing;

2.      Encode original DTRs for billing processing;

3.      Sort DTRs and double-check to avoid billing problems to be forwarded to TG Head Office;

4.      Assist with the preparation and issuance of EPE remotely;

5.      Prepare REC and send supporting documents to HRS for NEC preparation;

6.      Encode employee data in general monitoring and ensure up-to-date employee headcount;

7.      Update operations manpower headcount, deployed per branch, deployed per site admin, and relievers headcount;

8.      Email data of employees for mancost requests, including current position, salary, allowance, date hired, etc.; upload to drive and update client;

9.      Prepare deployment letter for the newly hired and upload 201 files and coordinate with the recruitment team or the deployment schedule;

10.   Monitor LOA requests and update status if LOA is received, for extension, and/or for transfer clinic;

11.   Monitor APE status of employees, and update the medical status, medical recommendations, and TG ESH evaluation;

12.   Assist with employee concerns regarding HMO and Company ID;

13.   Monitor training of personnel and coordinate with HCM team for the training schedule; Monitor attendance of employees;

14.   Update TESDA, APE, and driver’s license renewal status (within 3 mos. Prior to expiration);

15.   Prepare Supplies Requisition/Request/Service Request Forms and receive Original/Soft Copy of Receipts and Delivered Requests

16.   Assist employees in any government benefit availment or application;

17.   Assist in personnel concern;

18.   Prepare and encode PRFs to HRIS for HR approval;

19.   Prepare and endorse RFP/MRF/PR to Operations Supervisor for processing;

1. Prepare and endorse Payment Request Form/Cash Advance/Liquidation/Replenishment to Finance;

21.  Prepare and submit reports and documentation, as required by management; and

22.  Perform other tasks that may be assigned from time to time.
Qualifications:

·        Must have very good command of English and Filipino languages; Proficiency in other dialects is a plus;

·        Must have excellent communication, presentation, and interpersonal skills; can deal with people at all levels;

·        Proficiency in using Microsoft Office – Word, Excel, Powerpoint; preferably knows how to use Canva; and

·        Willing to render/work overtime when necessary.