Operations Assistant

Operations Assistant - Eastman Electrical, Bega NSW

$70-80K + Super | Full Time, Bega Based, Monday to Friday

Eastman Electrical is a well-established electrical contracting business based in Bega, servicing the Bega Valley and surrounding regions. We deliver residential and commercial electrical services including solar and batteries, data and communications, security and EV charging.

We're looking for an organised, practical person to join our office team in a hands-on operations support role. You'll work directly with the business owner and alongside our scheduler and accounts staff to keep jobs moving, clear bottlenecks and stay on top of the paperwork that sits behind a busy electrical contractor.

About the Role:

This is not a desk-only admin job. Part of your week is at a computer in Simpro and Xero, part of it is on the phone to technicians and suppliers, and part of it is in the store receiving deliveries, and preparing stock for techs.

The common thread is follow-through: picking up loose ends, chasing them to a finish, and making sure nothing stalls because nobody followed up.

Key Responsibilities:

• Working directly with the owner: chasing outstanding tasks, following up loose ends and closing them out
• Keeping jobs moving: chasing materials, information, paperwork and site access so technicians aren't held up, and following up with field staff on anything outstanding
• Invoicing and accounts support: making sure completed jobs are closed out and invoiced promptly, and helping follow up overdue accounts
• Scheduling support: helping book and confirm work, keep the day moving, and react to changes as they arise
• Stock and purchasing: receiving deliveries, keeping van and maintenance stock organised and topped up, raising purchase orders, and occasional site deliveries and pickups
• Technical submissions and paperwork: preparing and lodging connection applications and forms with Essential Energy and similar bodies, and keeping compliance records current
• Maintaining Simpro (our job management software) : job statuses, notes and documentation up to date so the team can see where every job is at
• General office support: phones, customer communication and administration as needed

About You:

• Organised, with reliable follow-through. If you take something on, it gets finished
• Comfortable dealing directly with tradespeople, suppliers and customers, and prepared to chase people politely and persistently
• Practical, and happy to move between the office, the store and the phone through the day
• Able to work without constant direction, and to ask when you don't know rather than guess
• Current driver's licence
• A trade or construction background (trade counter, parts interpreting, stores, or admin for a contractor) is a strong advantage but not essential

Desirable Experience:

• Job management software such as Simpro or similar
• Xero or similar accounting software
• Google Workspace (Docs, Sheets, Calendar, Gmail)
• Purchasing, stock control or stores work
• Lodging applications or paperwork with Essential Energy, councils or similar bodies

These are ideal, not essential. We'll train the right person on our systems.

What We Offer:

• A broad, hands-on role with real responsibility in an award-winning local business (NECA Small Business of the Year 2026, Highly Commended for Small Project of the Year 2025)
• A place in an established team of more than 15 tradespeople and office staff, with a supportive office crew around you
• Modern technology and solid systems
• Ongoing investment in good gear, training and the latest technology to make the job easier
• Fuel Card (to cover reasonable travel to work)

To apply, send your resume and a brief cover letter outlining your experience and why this role interests you. To help us identify genuine applicants, please include the word 'pineapple' somewhere in your cover letter.