Operations Assistant

About Grace Group

At Grace Group, you’ll join Australia’s leading relocation, removals and information management business, backed by more than 100 years of experience and over 60 branches across Australasia.

Your work will contribute to a business trusted by thousands, while your professional growth is supported through training, development and career opportunities.

We’re seeking a hands-on Operations Assistant to join our team, supporting the smooth day-to-day operations of our Operations Department. You’ll provide administrative and communication support, coordinate shipments, schedule team movements, and respond to operational enquiries in a fast-paced environment.

Key Responsibilities

• Coordinate incoming and outgoing shipments.
• Schedule daily warehouse team movements.
• Respond to enquiries via phone, email and Teams.
• Provide administrative and operational support to the team.
• Ensure compliance with company policies and industry regulations.

About You

• Strong organisational and planning skills.
• Excellent verbal and written communication skills, with the ability to communicate effectively across all levels.
• Proficient in Microsoft Word, Excel, Outlook and Teams.
• A proactive, organised approach with the ability to manage competing priorities.

What We Offer

• Career Development: Valuable hands-on experience in a busy operations environment, with training and development support to help you grow your skills.
• Reward & Recognition: Employee recognition programs that celebrate your contributions and achievements.
• Employee Benefits: Access to a range of benefits designed to support your wellbeing, lifestyle and financial goals.

Employee benefits include:

• Perkbox: Access to a range of employee discounts and lifestyle benefits.
• Professional Development: Training and development opportunities to support your career growth.
• Employee Assistance Program (EAP): Confidential support and wellbeing resources.
• Financial Discounts: Access to discounts and offers to help you save.
• Novated Lease Options: Flexible vehicle leasing options, subject to eligibility.

To learn more about the employee benefits available at Grace, visit our Careers page .