Operations Assistant

About the role

As the Operations Assistant, you will provide broad day-to-day support across office administration, client communication, scheduling, reporting and document management. You will also assist with deliveries of tools & equipment to our various sites across Metro-Melbourne.

Key responsibilities

• Managing and triaging incoming emails
• Responding to clients and directing enquiries to the appropriate team members
• Answering and directing phone calls
• Maintaining accurate records, databases and filing systems
• Supporting general office administration
• Providing ad hoc support to management and the wider team
• Delivering tools, equipment & paperwork to site
• Conducting site inspections to provide progress reports for ongoing projects

About you

• Previous experience in Administration, Office Coordination, Operations support or a similar role
• Highly organised with strong attention to detail
• Comfortable juggling multiple priorities in a busy environment
• Strong communication skills and a friendly, professional approach
• Proactive, reliable and willing to take ownership
• Practical and adaptable, with a genuine willingness to help wherever needed
• Comfortable working within a blue-collar, operational environment
• A willingness to learn new systems and processes
• Current valid forklift license or willingness to obtain
• Current valid drivers license

About us

Sundance Racking Pty Ltd is a specialist pallet racking installation, relocation, repair and maintenance contractor, operating throughout Australia but primarily based in Victoria and New South Wales. With extensive experience in large-scale warehouse developments, distribution centres, automated storage systems and cold storage facilities, Sundance Racking provides safe, compliant and high-quality installation services for some of Australia's leading logistics, warehousing and manufacturing businesses.

Benefits

• Full-time, permanent opportunity
• Office-based position in Sunshine West
• Working hours of 7 am to 3:30 pm
• Supportive and collaborative team environment
• Varied role with exposure across management and operations
• Opportunity for further career growth within the business