Operations Assistant

About the role

Assist in the end-to-end planning and execution of internal events, brand activation campaigns, and pickleball tournaments. Coordinate and follow up with venues, vendors, suppliers, and staffing requirements prior to event launch. Help formulate execution plans, event flows, and onsite arrangements to ensure seamless implementation. Manage onsite operations, including attendee check-in, logistics/materials, staff coordination, crowd management, and real-time troubleshooting. Serve as a primary point of contact for venues, third-party vendors, partners, and temporary staff. Support post-event evaluations, documentation, and performance reporting.

Key responsibilities

• Assist in end-to-end planning and execution of internal events, brand activation campaigns, and pickleball tournaments
• Coordinate and follow up with venues, vendors, suppliers, and staffing requirements prior to event launch
• Help formulate execution plans, event flows, and onsite arrangements
• Manage onsite operations, including attendee check-in, logistics/materials, staff coordination, crowd management, and real-time troubleshooting
• Serve as a primary point of contact for venues, third-party vendors, partners, and temporary staff
• Handle routine operational tasks and facilitate cross-departmental communication
• Track daily operational workflows, project timelines, and task delivery
• Organize operational data, documents, event collateral, and performance reports
• Support the execution and rollout of key company initiatives and projects

About you

• 1–3 years of experience in operations, event management, administrative experience
• Hands-on experience in executing offline events/tournaments with the ability to independently manage specific modules or phases
• Strong communication, coordination, and multitasking skills with high execution efficiency
• Detail-oriented, highly responsible, and self-motivated with strong initiative
• Good adaptability and problem-solving skills under pressure during live events
• Proficient in Microsoft Excel, PowerPoint, and collaborative workspace tools
• Prior experience in sports tournaments, sports brands, or racquet sports (pickleball, badminton, tennis) is a distinct advantage
• Experience with large-scale events, sports operations, or brand activations is preferred
• Passionate about sports and athletics, with a strong team-oriented mindset