Operations Assistant

Job Overview

We are looking for a detail-oriented and responsible Operations Assistant to support the Operations team with daily operational,

administrative, compliance coordination, and platform-related tasks. Accuracy, organization, and the ability to manage multiple

small tasks are essential for this role.

Key Responsibilities

Support daily operational and administrative tasks for the Operations team.

Coordinate with Compliance on operational requirements, documentation, and follow-ups.

Assist with platform backend settings, configurations, routine updates, and operational checks.

Support game-related adjustments, including game settings, availability, and other platform changes.

Arrange SMS campaigns and other operational communications when required.

Track operational requests and ensure tasks are completed accurately and on time.

Maintain records and documentation for operational and compliance-related matters.

Coordinate with internal teams and external partners when necessary.

Handle other ad hoc operational tasks as assigned.

Requirements

Strong attention to detail, accuracy, and organizational skills.

Responsible, reliable, and able to follow instructions carefully.

Good communication and coordination skills.

Comfortable using backend systems and learning new platforms/tools.

Able to manage multiple tasks and follow up independently.

Basic proficiency in Microsoft Office / Google Workspace.

Basic knowledge of Lark for daily communication, document sharing, task coordination, and collaboration.

Good written and spoken English.

Experience in gaming platform operations or online gaming/iGaming operations is a strong advantage.

Experience in Operations, Administrative Support, or Compliance Support is also an advantage.