Operations Assistant

About Us

ADM Plumbing, Heating & Electrical is one of the most highly regarded firms in our sector, known for our friendly team, excellent workmanship and outstanding customer care. We’re a fast‑paced and growing business with a positive, supportive environment and we’re looking for someone who loves working with people just as much as we do.

If you're outgoing, enjoy helping customers and like keeping things organised, you’ll feel right at home here!

What We’re Looking For

We’re looking for a friendly, confident and people‑focused person who thrives in a busy environment and takes pride in great service.

You should have:

✅ At least 1 year of customer service experience
✅ At least 1 year of administrative experience
✅ Excellent communication skills
✅ Strong attention to detail
✅ Good computer literacy
✅ A positive, proactive attitude and willingness to learn

What You’ll Be Doing

You’ll play a key role in supporting our Operations Team. Daily tasks include:

• Speaking with customers and handling enquiries
• Following up after engineer visits
• Preparing and sending quotes
• Scheduling bookings and coordinating logistics
• General operational and administrative support

Your work will directly support our customers, engineers, and office team.

Benefits

• Free on-site parking
• Holiday allowance that increases with length of service
• Paid sick leave (provided with length of service)
• Private healthcare (provided with length of service)
• Friendly and supportive team environment
• Full training provided

Job Types: Full-time, Permanent

Pay: £27,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• On-site parking
• Private medical insurance
• Sick pay

Work Location: In person