Operations Assistant

Position Summary: Supports clinical operations by coordinating onsite teams, compliance, documentation, and event requirements. Collaborates with clinical leaders to ensure smooth operations and adherence to quality, safety, and OSHA standards.

KEY RESPONSIBILITIES

• Facilitate operational processes, standards, and compliance requirements; coordinate with onsite leaders to monitor real time operations and address operational concerns for each event.
• Monitor clinical documentation and records within Open Dental, including dental notes and X-ray records; identify pending or incomplete documentation and coordinate follow-ups with onsite leaders to ensure timely completion.
• Coordinate with onsite leaders regarding event staffing requirements and facilitate the submission and communication of Access Care staffing information to the appropriate Client Success (CS) department.
• Coordinate with the Clinical Operations Director and Onsite Managers regarding the implementation, monitoring, and adherence to OSHA protocols and applicable workplace safety requirements.
• Facilitate the management and coordination of local clinical experts, including task delegation, operational assignments, and communication with clinical experts based in the United States to support event execution.
• Perform other duties and responsibilities as may be assigned from time to time in support of operational and clinical objectives.

QUALIFICATIONS

• Educational Background: Bachelor's degree in any field.

• Experience: 8 months of administrative and operational experience, coordinating with onsite teams and various departments.

• Knowledge: Administrative processes, quality assurance, infection control, and OSHA compliance.

• Technical Skills: Microsoft Office, Airtable, Open Dental, CLC Lodging, Canva, and MEGA.

• Adaptability: Able to work under pressure, manage changing priorities, and consistently deliver high-quality results

Work Schedule: Amenable to work on-site on a night-shift schedule