Operations Assistant

Starvox Entertainment is looking for a friendly, extroverted, and professional Operations Associate for a seasonal position for an upcoming dinner theatre production. The ideal candidate will have experience and comfort working with live theatre and ticket sales in a fast-paced environment. Strong communication, organizational and sales skills are essential to the role.

IDENTIFYING INFORMATION

Job Title: Operations Assistant

Division: Operations

Responsible To: Box Office Manager

Compensation: $20 per hour
POSITION SUMMARY

All Operations Associates will ensure a high level of customer satisfaction by being knowledgeable about products offered and working collaboratively with their coworkers to provide superior customer service. Operations Associates will share the common goal of maximizing sales through positive guest interactions as well as taking on operational duties such as ticket scanning when required.

DUTIES AND RESPONSIBILITIES

• Available to work Full Time from Nov 3-8 2026
• Connect with every guest to ensure they feel welcome
• Deliver superior customer service and create a memorable guest experience while maintaining operational goals
• Familiar with ticket scanning protocols
• Use the Point of Sale (POS) system to complete transactions in accordance with company policy
• Work collaboratively with coworkers to foster a positive and productive work environment
• Assist with the receiving and processing of shipments as necessary
• Maintain a familiarity and working knowledge of the show and the content featured

Job Type: Contract

Pay: $20.00 per hour

Benefits:

• Employee discount

Work Location: In person