Operations Assistant

About the role

This is a multi-functional administrative and operations support role working directly with the founders. You will be the backbone of daily operations, handling communications, supplier and customer follow-ups, research, document organization, and business development tasks. You will also arrange meetings, travel, and schedules, and handle in-person visits and travel around the Philippines as needed.

Key responsibilities

• Take calls, reply to messages and emails, and help the founders with different daily tasks
• Follow up with suppliers, customers, service providers and other contacts
• Research options, obtain quotations and compare choices
• Help organize company documents, invoices, receipts and other admin work
• Help find and follow up potential customers and business opportunities
• Arrange meetings, travel, schedules and other practical matters
• Handle tasks in person when needed, including visits and travel around the Philippines

About you

• Very good spoken and written English
• Good computer skills and comfortable using AI tools
• Proactive, independent and able to solve problems
• Takes ownership of tasks and keeps the founders updated without needing to be chased
• Organized, reliable and good at following things through
• Confident speaking with customers, suppliers and other people
• Professional, trustworthy and able to handle confidential information
• Willing to learn and take on new responsibilities
• Comfortable travelling around the Philippines when needed
• Good general computer skills including Microsoft 365 and/or Google Workspace, Excel/Google Sheets, email, and online research tools; comfortable using AI tools such as ChatGPT