Operations Assistant

Responsibilities

Coordinate daily production activities and follow up on orders, production timelines, and updates across different locations.

Prepare and maintain production documentation, including purchase orders (POs), bills of materials (BOMs), sewing instructions, and outsourced production packs.

Liaise with design, production, pattern development, sourcing teams, and external suppliers to ensure smooth workflow execution.

Monitor production progress, follow up on quality control, and assist in resolving production issues, returns, and delays.

Support sourcing activities by communicating with suppliers, requesting quotations, comparing prices, and checking the availability of fabrics and production materials.

Prepare shipping documentation, including Air Waybills (AWBs), Commercial Invoices, and Packing Lists.

Coordinate shipments, courier services, freight forwarders, pickups, and deliveries while tracking shipment progress and resolving customs or logistics issues.

Maintain accurate inventory records, conduct stock counts, and organize raw materials, fabric swatches, patterns, and studio supplies.

Update production and inventory systems, spreadsheets, and internal trackers to ensure accurate records and timely reporting.

Coordinate with relevant departments and external partners to follow up on pending tasks, approvals, documentation, and deadlines.

Assist with operational reporting, documentation management, and process improvement initiatives.

Perform additional production coordination and administrative tasks as required to support daily business operations.

Desired Candidate Profile

Qualifications

Bachelor's degree in Business Administration, Supply Chain Management, Fashion Design, Production Management, or a related field.

1 - 3 years of experience in production operations, logistics, sourcing, or operations administration, preferably within the fashion or garment industry.

Good understanding of garment production processes, pattern development, fabric sourcing, inventory management, and quality control.

Knowledge of shipping and customs documentation, including Air Waybills (AWBs), Commercial Invoices, and Packing Lists.

Proficiency in Microsoft Excel and spreadsheets; experience with production and inventory management systems is an advantage.

Strong organizational, coordination, and multitasking skills, with excellent attention to detail and follow-through.

Ability to coordinate effectively with cross-functional teams, suppliers, and external partners across multiple locations.

Strong problem-solving skills and a proactive, solution-oriented approach.

Excellent written and verbal communication skills in English.