Operations Assistant

Hours: Monday–Thursday: 7:00 AM – 4:00 PM | Friday: 7:30 AM – 2:00 PM (Flexibility required based on business needs)

About the Role

We are looking for a dedicated and organised Operations Assistant to join our progressive, expanding team in Little Island. In this fast-paced position, you will play a key role in managing daily logistics, maintaining high data standards, and supporting client communications.

Key Responsibilities

• Logistics & Warehousing: Manage the receipt and dispatch of shipping samples to meet strict timelines. Accept deliveries, unpack stock, perform stock management, maintain records, and uphold clean housekeeping standards.
• Quality & Verification: Promptly check all inbound deliveries and flag any issues or discrepancies immediately.
• Data Entry: Accurately enter operational data into our internal systems while maintaining high productivity.
• Client Communication: Provide proactive, clear, and professional communication to clients and team members.
• SOP Compliance: Maintain a strong focus on detail while following, reviewing, and helping develop Standard Operating Procedures (SOPs).
• Projects & Scheduling: Adhere to daily, weekly, and monthly operational deadlines, taking on regular and ad-hoc project work as required.

Key Requirements & Competencies

• Organised & Detail-Oriented: Exceptional organizational skills with a strong ability to prioritise tasks and maintain accuracy under pressure.
• Great Communicator: Outstanding interpersonal skills with a professional demeanor and a track record of building positive client relationships.
• Proactive & Adaptable: A motivated self-starter who thrives both independently and as part of a collaborative team in a dynamic work environment.
• Reliable & Accountable: Friendly, dependable, and committed to following through on all assigned tasks.