Operations Assistant Manager (Air & Sea)

About the role

As an Operations Assistant Manager (Air & Sea) at GLOBAL LOGISTICS INTEGRATOR (THAILAND) CO., LTD.', you will play a crucial role in driving the success of our freight and cargo forwarding operations. This full-time position is based in Phra Khanong, Bangkok, and offers the opportunity to contribute to the strategic objectives of our dynamic organization.

Responsibilities:

Problem-Solving and Decision-Making:

• Addressing logistical challenges, resolving shipment issues, and making critical decisions to optimize routes and transportation modes for efficient operations.

  Collaboration with Cross-Functional Teams:

• Working closely with teams across procurement, customs compliance, and transportation to coordinate seamless operations and achieve business objectives. Liaising with clients, carriers, and other stakeholders to resolve issues and optimize logistics solutions

  Leadership and Mentorship:

• Providing guidance to team members, fostering a culture of continuous improvement, and driving operational excellence through effective leadership.

• Managing a team of operations personnel and providing guidance and support to ensure high levels of service

Process Improvement and Innovation:

• Identifying opportunities for process enhancements, implementing innovative solutions, and staying abreast of industry trends to drive operational efficiency. Monitoring key performance indicators and implementing process improvements to enhance operational efficiency

Technical or Customer-Facing Responsibilities:

• Handling customer queries, managing vendor relationships, and leveraging technology tools for effective shipment tracking and reporting.
• Overseeing and coordinating daily air and sea freight operations to ensure efficient and timely delivery of goods
• Perform other duties as assigned by General Manager

What we're looking for

1. Minimum 5 years of experience in a similar role within the freight/cargo forwarding industry
2. Proven track record of successfully managing air and sea freight operations
3. Strong problem-solving and decision-making skills with the ability to work under pressure
4. Excellent communication and interpersonal skills to effectively liaise with clients and cross-functional teams
5. Proficient in relevant computer applications and logistics management systems
6. A team player with the ability to lead and motivate a diverse workforce
7. Relevant tertiary qualification in Logistics, Supply Chain Management, or a related field

What we offer

At GLOBAL LOGISTICS INTEGRATOR (THAILAND) CO., LTD.', we are committed to providing a rewarding and supportive work environment for our employees. We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement. Our focus on work-life balance and employee well-being ensures that you can thrive both professionally and personally.

About us

GLOBAL LOGISTICS INTEGRATOR (THAILAND) CO., LTD.' is a leading provider of freight and cargo forwarding services, with a strong presence in the Asia-Pacific region. Our commitment to innovation, customer service, and operational excellence has made us a trusted partner for businesses across a diverse range of industries. Join our dynamic team and be a part of our continued success story.

Apply now to become our next Operations Assistant Manager (Air & Sea)!