Operations Assistant Manager

About the role

We are seeking a proactive, organized, and results-driven Operations Assistant Manager to oversee and coordinate the company's daily operational activities, inventory planning, logistics, and supply chain processes. The successful candidate will work closely with management, suppliers, customers, warehouse and production teams, logistics partners, and other internal departments to ensure smooth business operations, optimal inventory levels, timely order fulfilment, and cost efficiency. This role requires strong leadership, analytical thinking, problem-solving abilities, and the ability to anticipate operational needs, particularly in stock forecasting, inventory management, and supply chain coordination.

Key responsibilities

• Oversee daily operational activities to ensure smooth workflows, accurate execution, and timely completion of tasks.
• Supervise, coordinate, and guide the Operations Team to maintain productivity, accountability, and operational standards.
• Monitor order processing, delivery arrangements, shipment schedules, and overall operational performance.
• Prepare and maintain stock inventory forecasts based on historical sales data, sales trends, customer demand, and business requirements.
• Monitor stock movement, inventory levels, and consumption patterns to anticipate future stock requirements and prevent stock shortages or overstocking.
• Plan stock replenishment and coordinate purchasing activities to ensure sufficient inventory availability while maintaining healthy stock levels.
• Coordinate with suppliers, customers, shipping agents, transporters, freight forwarders, and other external parties on operational and logistics matters.
• Monitor incoming and outgoing shipments, delivery schedules, and transportation arrangements to ensure timely delivery.
• Monitor and assist in handling customer enquiries, complaints, and operational requests to ensure timely and professional responses.
• Prepare and maintain operational reports, inventory forecasts, stock movement records, shipment tracking reports, and performance updates for management review.

About you

• Diploma or Degree in Business Administration, Operations Management, Logistics, Supply Chain Management, Procurement, or a related field.
• Minimum 3 years of relevant working experience in operations, logistics, supply chain, procurement, or inventory management.
• Experience in inventory forecasting, stock planning, replenishment, and inventory control is highly preferred.
• Previous supervisory or team management experience will be an advantage.
• Experience in import/export operations, shipping coordination, customs procedures, and logistics management will be an added advantage.
• Strong analytical, organizational, coordination, and problem-solving skills.
• Good numerical skills and the ability to analyse stock movement, sales trends, and inventory requirements.
• Proficient in Microsoft Excel and familiar with inventory management systems, ERP systems, or other relevant operational software.
• Able to manage multiple priorities, work independently, and make sound operational decisions with minimal supervision.
• Good communication and interpersonal skills, with the ability to coordinate effectively with internal teams and external stakeholders.

About us

YUMMYJOY CENTRAL DISTRIBUTION SDN BHD is a beverage solutions and distribution company supplying quality beverage products and ingredients to cafés, restaurants, and foodservice businesses. We are committed to delivering reliable service, building strong partnerships, and continuously improving our operational efficiency to support business growth.

Benefits

• Competitive salary package based on experience and qualifications.
• EPF, SOCSO, and EIS contributions.
• Annual leave and medical benefits.
• Career development and advancement opportunities.
• Supportive and professional working environment.
• Opportunities to take ownership of operational processes and contribute to business growth.