Operations Assistant Manager / Manager

About Us

Avenue is a Hong Kong–based multi-family office providing bespoke wealth management, investment advisory, and family governance services to high-net-worth families across Asia.

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Role Summary

We are seeking a detail-oriented Operations Assistant Manager / Manager to oversee day-to-day operational workflows, account administration, and fund-related processes. The ideal candidate comes from a banking, brokerage, or asset-management operations background and thrives in a fast-paced, high-precision environment.

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Key Responsibilities

• Manage end-to-end account opening, maintenance, and closure processes with banks, brokerages, and custodians; ensure all KYC/AML documentation is accurate and timely.
• Coordinate fund set-up, capital calls, subscriptions, redemptions, and NAV reconciliation with fund administrators.
• Oversee trade settlement, corporate actions, and cash reconciliation across multiple custodian accounts.
• Operate and maintain back-office trading systems; liaise with brokers and counterparties on trade confirmations and exceptions.
• Support monthly/quarterly reporting, performance attribution, and ad-hoc accounting entries.
• Maintain and improve internal SOPs, checklists, and control frameworks.
• Liaise with relationship managers, compliance, finance, and external service providers.
• Handle confidential client and portfolio data with the highest discretion.

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Requirements

Must-have:

• Bachelor’s degree or above in Finance, Accounting, Business, or a related discipline.
• Minimum 3 years of relevant experience in operations, middle/back office, or assistant roles within a bank, brokerage, asset manager, or fund administrator.
• Meticulous, highly organised, and comfortable managing multiple deadlines simultaneously.
• Proficiency in MS Excel; strong command of both written and spoken English and Mandarin/Cantonese.

Preferred (strong plus):

• Hands-on experience preparing and reviewing bank/brokerage account-opening and KYC documentation.
• Exposure to fund structuring, NAV calculation, subscription/redemption processing.
• Familiarity with front-to-back trading, OMS, and settlement systems, specifically Ayers (e.g., Ayers Omega/GTS), or similar regional platforms like TCG, Fidessa (ION), or Avenir, alongside global platforms like Charles River or Aladdin.
• Settlement operations or fund/bookkeeping accounting experience.
• Knowledge of SFC regulations, AML/CFT requirements, and CRS/FATCA reporting.

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What We Offer

• Flat structure with direct exposure to senior leadership and UHNW clients.
• Broad, hands-on scope across operations, fund admin, and trading support.
• Competitive compensation package commensurate with experience.
• Central HK office; collaborative, entrepreneurial culture.