Operations Assistant – Operations & Customer Service

Roussakis Supplies IKE is expanding!

Due to the recent expansion of our facilities in Aspropyrgos (now totaling 3,000 sq m), we are growing our team.

We are a technical equipment company operating across the industrial, shipping, defence and ADR/anti-pollution sectors, serving clients in Greece and internationally with over 30,000 product codes in stock.

We are looking for an Operations & Customer Service Assistant to handle client service and coordinate orders in collaboration with our sales and warehouse teams.

Key Responsibilities: - Handle customer inquiries by phone and email

• Register and track orders

• Coordinate with the warehouse and sales teams to ensure smooth order flow

• Keep customers updated on the status of their orders

• Follow up on open offers and pending orders

• Manage correspondence and maintain organized records

• Support the administrative tasks of the department

Required Qualifications:

• High school diploma or university degree

• Completed military service (for male applicants)

• Good command of English

• Proficiency in MS Office (Outlook, Word, Excel)

• Strong organizational skills and the ability to handle multiple tasks

• Good communication skills

Nice to Have (not essential):

• Previous experience in a customer service or operations role

• Knowledge of an ERP or CRM system

What We Offer:

• Full internal training on company procedures

• Stable, full-time employment in a growing company

• Fixed schedule, Monday to Friday, 08:00–16:00

• Easy access by bus or Suburban Railway (Proastiakos) – on-site parking available - Compensation based on qualifications

To apply: send your CV to [email protected] — Subject: [Last Name] | Operation & Customer Service