Operations Assistant (Operations Support)

We are looking for a motivated and detail-oriented Operations Assistant to support our Operations team. The successful candidate will be responsible for handling order processing, document preparation, shipment coordination, scheduling, and daily operational support.

Responsibilities:

• Prepare and maintain logistics and operational documents, including purchase orders, shipping documents, packing lists, and customer-related paperwork.
• Support order processing activities and ensure timely and accurate order entry and tracking.
• Coordinate production schedules, shipment arrangements, and delivery timelines with suppliers, factories, and logistics providers.
• Monitor order status and follow up on outstanding issues to ensure on-time delivery.
• Maintain accurate records of orders, inventory movements, and operational data.
• Assist in generating reports and updating operational dashboards for management review.
• Communicate with internal departments, customers, suppliers, and logistics partners regarding order and shipment status.
• Support inventory coordination and stock monitoring activities.
• Ensure documentation complies with company procedures and customer requirements.
• Identify opportunities to improve operational efficiency and support process improvement initiatives.
• Provide general administrative and operational support to the Logistics and Operations team.

Skills and Experience:

• Diploma or Bachelor's Degree in Business Administration, Supply Chain Management, Logistics, Operations Management, or related disciplines.
• Fresh graduates are welcome to apply.
• 1-3 years of experience in logistics, order processing, operations support, or supply chain coordination is an advantage.
• Good command of English and Putonghua (spoken and written).
• Proficient in Microsoft Office applications, especially Excel.
• Experience with ERP systems, order management systems, or inventory systems is an advantage.
• Strong organizational and multitasking skills.
• Good analytical and problem-solving abilities.
• Detail-oriented with a high level of accuracy.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Preferred Qualifications
• Experience in logistics, supply chain, manufacturing, printing, or production-related industries.
• Knowledge of shipment documentation and international shipping procedures.
• Basic knowledge of Power BI, Power Automate, Excel VBA, or automation tools is a plus.
• Experience in inventory management and order scheduling is an advantage.

Preferred Advantage

• Internship, academic project, or working experience involving Power BI dashboards, Power Automate flows, Excel automation, or process improvement initiatives.
• Exposure to ERP systems, inventory systems, order management platforms, or manufacturing workflows.
• Experience in  printing or production-related industry is a plus.