Operations Assistant (Path to Operations Manager)

About us

We're an established, growing Calgary company that makes custom branded products for businesses and online customers across North America. We're a small team where every person's work matters, and we're hiring someone we can grow into a leadership role.

The role

We're looking for an organized, hard-working person to help keep daily operations running. At first you'll learn the whole workflow hands-on. Once you've shown what you can do, the plan is to grow you into an Operations Manager role that leads the team day to day.

What you'll do

• Coordinate daily production and fulfillment so orders go out accurately and on time
• Check order details and customer specifications before production starts. Catch mistakes before they cost us.
• Track inventory and supplies, and flag reorders early
• Keep order status and records up to date in our internal systems
• Work with the team on priorities, schedules and deadlines
• Spot problems in the process and suggest fixes
• Over time, take on scheduling, training and leading team members

What we're looking for

• Management or supervisory experience (retail, warehouse, restaurant, production or similar)
• Very detail-oriented. You notice the typo, the wrong color and the missing item.
• Strong work ethic and ownership. You finish what you start without being chased.
• Comfortable with computers, spreadsheets and learning new software
• Clear communication in English
• Nice to have, not required: experience in e-commerce, fulfillment or production

Compensation and growth

• $18–$21/hr to start, depending on experience
• Performance bonus based on accuracy, reliability and results
• Full-time position confirmed after a successful 3-month probation
• A clear path to Operations Manager, with pay to match

To apply: Send your resume and a few sentences about a time you managed a team or a process and made it run better.

Pay: $18.00-$21.00 per hour

Expected hours: 40.0 per week

Experience:

• supervisory or management: 1 year (required)

Work Location: In person