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Operations Associate @Ahmedabad

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Onsite

Operations Associate @Ahmedabad

Gautam Consultancy

Operations Associate @Ahmedabad

Skills

CRMCustomer Support

1 month ago

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Important information


Contract type:

Permanent

Salary:

₹200,000 – ₹450,000 / year

Location:

Ahmedabad, Gujarat, India

Work mode:

Onsite

Published on:

24 September 2026

What they need


NOW HIRING | INTERNATIONAL CUSTOMER SUPPORT ASSOCIATE

Location: Ahmedabad

Role: International Customer Support / Customer Experience

CTC: 26,000 - 38,000 per month

Shift: Rotational shifts | International time zones

Benefits: Cab Facility + Night Shift Allowance + Monthly Incentives

WHAT YOU'LL HANDLE

  • Assist international customers through calls, chats or emails
  • Understand customer concerns and provide accurate solutions
  • Maintain a high standard of customer experience
  • Work with CRM/ticketing systems to track and resolve queries
  • Meet quality, productivity and customer satisfaction parameters
  • Coordinate with internal teams for complex customer issues
  • Follow international communication and service standards

WHAT WERE LOOKING FOR

  • Excellent spoken & written English is mandatory
  • Strong conversational skills and professional etiquette
  • Good listening, problem-solving and decision-making abilities
  • Comfortable working with international customers & global time zones
  • Basic computer and CRM knowledge
  • Freshers and experienced candidates can apply
  • Graduates from any discipline are welcome

WHAT YOU'LL GET

26K–38K CTC/month

Monthly performance incentives

Night shift allowance

Company cab facility

International customer exposure

Structured training & career growth

Professional corporate environment

Interested candidates can share their updated CV.

Important: Candidates with strong English communication and experience in international voice/chat/customer-facing roles are especially encouraged to apply.

HR: 9773452836

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