Operations Associate

Job Summary

Associate-Operations-Operations-CBS - RM - Proj & Operations - Mumbai

Responsibilities

• The Risk Management Centre of Excellence (CoE) team supports compliance and risk management, vendor onboarding, and engagement-related processes including third-party approvals and documentation. This role provides exposure to quality and risk management operations, engagement handling, and coordination with internal stakeholders while working closely with engagement teams. Roles and Responsibilities:
• To handle vendor onboarding requests and manage RM COE service requests end-to-end, ensuring timely completion, escalations, proper documentation, and adherence to defined procedures, timelines and ethical standards.
• Be responsible for delivering highest quality on every task assigned in line with the EY methodology and the expectations of the engagement teams
• Execute & deliver high quality work as per RM CoE defined procedures
• Build knowledge about risk management which includes understanding significant business processes, and other risks specific to a clients business
• Coordinate with engagement teams and requestors regularly to resolve issues, maintain records, and support smooth process execution.
• Drive quality and process improvement by identifying issues early, escalating where needed, and suggesting efficiency enhancements across requests.
• Assist in reviewing vendor onboarding documentation, support validation of third-party details and risk considerations before onboarding to ensure completeness and compliance with RM policies and requirements.
• Maintain and update vendor and engagement-related trackers/databases

Qualifications

• Bachelor of Technology in Computer Science
• Bachelor of Commerce
• Bachelor of Business Administration
• Bachelor of Computer Applications
• Master of Commerce
• Master of Business Administration

Experience

• Risk Management (0 to 2 years)