Operations Associate

Who we’re looking for: A highly organized, proactive, and resourceful individual who can spot gaps, take ownership, coordinate people, solve problems, and see tasks through to completion with direction from the Operations Manager.

Role Overview

The Operations Associate will support the smooth and efficient execution of Motherland Africa’s day-to-day operations across its products/programmes, partnerships, events, and initiatives.

This is a highly execution-focused role responsible for coordinating people and projects, tracking deliverables, maintaining operational visibility, managing processes, and ensuring plans move from execution to completion while working closely with cross-functional teams.

KEY RESPONSIBILITIES
Operations & Execution

• Support Support day-to-day operational planning and execution.
• Coordinate tasks, timelines, deliverables, and dependencies across teams.
• Maintain trackers, calendars, documentation, and status reports.
• Follow up with task owners, track deadlines, and escalate delays or blockers.
• Identify operational gaps and support practical solutions.
• Ensure agreed SOPs, processes, and workflows are consistently followed.

Project & Team Coordination

• Support cross-functional projects across Marketing, Partnerships, Programmes, Product, Events, and other teams.
• Coordinate meetings, action points, deadlines, and follow-ups.
• Track project progress, risks, and outstanding actions.
• Support project leads with logistics, resources, documentation, and execution requirements.

Events & Programmes

• Support the planning and execution of events, festivals, programmes, roadshows, and activations.
• Coordinate logistics, vendors, materials, schedules, venues, and other operational requirements.
• Work with internal teams and external partners to ensure smooth delivery before, during, and after activities.
• Support post-event reporting, documentation, and close-out.

Process & Administrative Support

• Maintain organized operational records, contracts, reports, and business documentation.
• Support procurement, vendor coordination, quotations, invoices, and operational administration.
• Assist with internal reporting and management updates.
• Support the improvement of systems, processes, and workflows as Motherland scales.

REQUIREMENTS

• 2 - 4 years’ experience in operations, project coordination, administration, programme management, or a related role.
• Experience in startups, technology, programmes, or the creative/cultural sector is an advantage.
• Strong organisational, coordination, and attention-to-detail skills.
• Ability to manage multiple priorities, deadlines, and stakeholders simultaneously.
• Strong follow-through and ability to hold task owners accountable.
• Excellent written and verbal communication skills.
• Comfortable working in a fast-paced, evolving environment.
• Proficiency in Google Workspace, Microsoft Office, and spreadsheets.
• Proximity to the VI/Lagos Island axis is highly desirable

Application Question(s):

• Are you comfortable working in a hybrid structure - Onsite & Remote?
• If successful, are you available to resume immediately?
• What is your salary expectation?

Experience:

• Operations: 2 years (Required)

Location:

• Lagos (Required)

Work Location: Hybrid remote in Lagos